Privacy Policy

This Privacy Policy describes how Roddak (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from roddaK.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:

  1. Information We Collect Directly from You:

    • Contact details including your name, address, phone number, and email.
    • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
    • Account information including your username, password, security questions, and other information used for account security purposes.
    • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

  2. Information We Collect About Your Usage:

    • We may also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:
      • Device information
      • Browser type
      • Network connection details
      • IP address
      • Interaction patterns with the Site.

  3. Information We Obtain from Third Parties:

    • Vendors and service providers (e.g., Shopify, payment processors).
    • Marketing partners and data analytics providers.

How We Use Your Personal Information

  • Providing Products and Services: To process your payments, fulfill your orders, and send notifications related to purchases.
  • Marketing and Advertising: To send promotional materials and tailored advertisements.
  • Security and Fraud Prevention: To detect and investigate fraudulent activities.
  • Service Improvement: To enhance customer support and optimize our Services.

Cookies

For information about the cookies we use to power and improve our Site, visit Shopify Cookies. You may adjust your browser settings to block cookies, though this may impact functionality.

How We Disclose Personal Information

We may share your personal information with:

  • Vendors and service providers for IT management, payment processing, customer support, and fulfillment.
  • Affiliates or within our corporate group for legitimate business operations.
  • Legal or regulatory authorities if required by law.

Children's Data

Our Services are not intended for use by children under the age of 13. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or limit the processing of your personal information. Contact us to exercise these rights.

International Users

If you are located outside Singapore, your information may be transferred, processed, and stored in Singapore or other countries.

Contact

If you have questions about our privacy practices or would like to exercise your rights, please contact us:

  • Email: info@roddak.com
  • ACECLOT PTE. LTD.
    10 ANSON ROAD, #28-18 INTERNATIONAL PLAZA, SINGAPORE (079903)
  • +13072917495
  • For the purpose of applicable data protection laws, we are the data controller of your personal information.